2nd Line Service Desk Engineer Permanent

Company Description:   
Over 180 employees and a well-established technical team of 140+ IT experts, 500+ Employees in the Group of Companies
Elite standard partner accreditations with Microsoft, EMC, VMware and Citrix
Winner of Enterprise IT Project of the Year at the CNA Awards
Winner of Company of the Year at the CNA Awards 
Winner of EVault European Award – Best Service Provider

Holiday Entitlement:                                                     
20 days Holiday + 8 Bank Holidays

Pension:
Standard Company Pension

Training:                                                                              
Full training given, support to achieve qualifications, paid examinations
Excellent career development

Standard Hours Of Work:                                                                            

Shift Pattern – 5 weeks of days 8.30am to 5.30pm, 1 week of Lates 3pm to 10pm and 1 weekend every 6 weeks (Saturday or Sunday)

However start and finish times will vary to meet operational needs and your Line Manager will confirm this with you.

 Key Attributes:

• Technical understanding of products and services.
• An ability to build and articulate with the customer’s needs.
• Good communications skills.
• Self-motivated and organised.
• The want and desire to learn new Technologies.
• Embrace flexible working.
• An awareness of current IT trends.