Connections Advisor Permanent
We are a specialist sales recruiter, currently recruiting for a Connections Advisor to join a leading sales company for a 12 month FTC.
Our client is one of Europe’s number one electrical and telecommunications retailer and Services Company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Our client stands at the forefront of their industry, and they are committed to staying there.
Our client is recruiting for an enthusiastic person to join their connections team. This role includes working within a customer service focused team to ensure the accurate and timely connection of mobile and landline telephony services and subsequent payment of commissions. To industry-leading levels of service and knowledge to our client’s customers. To provide cover across different support teams to ensure resourcing meets service requirements
Main Responsibilities:
- Ensure the Completion and timeliness of all activities according to a monthly schedule
- Ensure all credit vets, connections, upgrades, migrations, ports and post connections support requests are completed professionally and accurately within agreed timescales.
- Ensure that all connection administrative activities are fulfilled daily
- Supporting the Commissions team as required.
- Take individual responsibility for keeping up to date with all network changes and our client’s promotions and propositions.
- To work as a team player and adopt a flexible approach to the needs of the whole Partner Support Team.
- Present a positive, professional, team-focused and efficient image at all times.
- To provide first class customer service and support to all our dealers
We are looking for someone who:
- Has passion for service
- Need for achievement and openness to change
- Understanding and belief in technology
- Resilience
- Accountability and pride
- Commitment to excellence
- Intermediate level for Microsoft Office, specifically Excel and associated software
- Able to deliver to tight deadlines on a daily/weekly basis
- Strong analytical skills
- Able to prioritise workloads to meet deadlines
The Reward:
In reward, our client is offering an attractive salary of £17,750, bonus, healthcare and pension.
It’s an exciting time to join our client find yourself a place in their growing success story.
If this feels like the role for you then please contact a member of our team on 01202 298 360 or send your CV to jobs@360recruitment.net