IT
Internal IT Account Manager Permanent
We are a specialist technology recruiter, currently recruiting for an Internal Account Manager to join a successful IT Reseller based in Wimborne.
The Internal Account Manager is responsible for supporting a sales team with their customer base, maintaining long-term relationships and being accountable for the outcomes achieved within the allocated customer base. To drive activity in order to both maximize the return from the existing business and obtain new business within the customer base.
Main Responsibilities
- Covering for Sales when they are out of the office in terms of an email inbox, telephone and any other tasks that are required
- Preparing Sales Quotations
- Processing Sales Orders
- Assisting with Marketing
- Assisting with Invoicing
- Assisting with Purchasing
- Liaising with a client base
- Preparation of Customer Proposals & support documentation by way of printing, binding, sending etc
- Quoting Customer Renewals for products and services, managing & maintaining our internal database of renewals
- Chasing Back Order items and updating clients (or Senior Account Manager where required)
- Ensuring the company’s CRM system is populated as required
- Attending manufacturer training either on or off-site as required
- Any other supportive task as required by Senior Sales, Sales Manager & Sales Director
- Ad Hoc Duties
Skills and Experience
- Previous experience in Account Management and display an attitude that is key to success
- Strong account management and relationship building skills
- Good written ability to be able to write emails and proposals
- Experienced user of Office packages
- Experience of administrative duties, with a good range of relevant skill
- Sound interpersonal & communication skills
Key Competencies
- Sets own standards, checks own work, and demonstrates a positive approach
- A confident, professional and persuasive manner
- Negotiating Skills
- Customer Focused – proactively meets the expectations of customers and colleagues
- Excellent relationship skills
- Natural Sales ability and strong business acumen
- Ability to understand technical solutions
- Ability to plan and organise own work
- Working collaboratively – willingly works with others
- Ability to positively respond to change
- Hard Working/Driven with a willingness to work under pressure
In return, our client is offering an attractive salary of £20,000 – £25,000 basic + an OTE of circa £30,000 -£35,000.
If this sounds like the right role for you, please forward your CV to us, where a Specialist Consultant will be in contact with you immediately.