IT Infrastructure Consultant (MSP) (WFH) Permanent

IT Infrastructure Consultant to join one of the fastest-growing MSPs in the UK.

Role:
IT Infrastructure Consultant (MSP)

Salary:
£DOE + Benefits
(Circa £70,000, if your salary is higher please let us know?)

Permanent Role:
Full Time – Permanent

Location:
Remote work & Client Sites

About the Role:
We are now looking to recruit an experienced IT Infrastructure Consultant to join the Technical Consultancy department to provide a high-quality service to the business’s operations.

As a key member of the Technical Consultancy team you will be responsible for designing & delivering IT infrastructure solutions on time & budget. The role is field-based with roughly a 50/50 split between home working and customer site. The consultant will work closely with the Project Manager to successfully deliver a concurrent project portfolio for customers

Main Responsibilities:

• Working closely with Presales, Sales, Project Management & Operations with responsibility for the detailed design of complex customer solutions for new and existing customers, illustrating a broad understanding of infrastructure technologies
• Leading the deployment of concurrent complex multi technology infrastructure solutions;

Significant knowledge and experience of 80% of the below technologies, with supporting vendor certifications:

Essential:

• Microsoft: Windows / Server / OS / AD / ADFS / M365 / Exchange
• Endpoint compliance & Management (MECM /AV /MFA /MDM /MAM / EM+S / intune / Autopilot)
• Microsoft SharePoint design and Migration
•  Teams voice & direct routing

Desirable:

• Public Cloud (Azure / AWS)
• Microsoft SQL
• Citrix: XenApp / XenDesktop / XenMobile / Netscaler
• EMC: VNX SAN / DR / RecoverPoint
• Fortinet: Fortigate firewalls (across the range) / Analyser / FortiMail
• Cisco: Routing & Switching / ASA
• HP: Routing & Switching / Aruba
• Backup technologies / Symantec / Veeam / Carbonite SecureVault
• Anti-virus technologies / Kaspersky / Trend
• Virtualisation: VMware / Hyper-V / Zerto
• Hardware installs: Routers / switches / WAP’s / Firewalls / Servers / UPS
• Enterprise mail & data migrations; o   IaaS / BaaS / DaaS.

• Produce LLD / DLD / HLD style documentation;

Duties:

• Plan and manage own workload on a daily basis
• Ensures deadlines are met and projects delivered within agreed timescales;
• Prioritises workload effectively to ensure deadlines are met and customers are delighted;
• Respond and follow through on agreed actions and commitments;
• Troubleshooting of complex technical problems in the related technical competence areas;
• Identification of root cause and contribution to technical and operational corrective actions;
• The Consultant will be able to operate independently and effectively lead the deployment of complex solutions;
• Effectively manages stakeholder relationships and can influence key technical decisions both with the customer and internally
• Mentor to secondary engineering resource allocated to their project.
• Customer facing experience with excellent written & verbal skills;
• Has a clear understanding and view of end to end project delivery;
• A track record of successful technical delivery and of developing and maintaining relationships;
• Knowledge of ticketing & time entry creation elements of ServiceNow or similar service management system;
• An understanding of the managed services environment is an advantage;
• Documentation skills adapting style from asset capture through to design documentation and sales proposals;
• Influences others and can change opinions and influence the outcome of decisions;
• Strong persuasive skills and the ability to share a common goal, gaining buy in and commitment; from peers and management across the business;
• Establish personal credibility based upon demonstrable added value within the area of specialism
• Ability to build rapport and empathy with customers;
• Builds credibility, respect and trust with other technical resources, heads of dept and company-wide internal teams;
• Commercially strong with demonstrable customer management skills.

If the role of IT Infrastructure Consultant is right for you, please forward your CV to us and a specialist recruiter will be in contact with you immediately.

Tagged as: IT, IT Infrastructure, Microsoft Azure, Microsoft O365, Microsoft SharePoint, Microsoft Teams