IT Service Delivery Manager for an exciting opportunity to join a rapidly expanding insurance provider.
IT Service Delivery Manager
Up to £35,000
Corporate Benefits Package
The ability to work from home
& working from the Retford Office 1-2 Days per Week (Expenses Paid)
(Other offices maybe available)
12 Month Fixed Term Contract – Full-time (Ideally to go permanent)
Deliver successful IT Service Management of all IT support including relationship management of the Group’s outsourced IT helpdesk as well as oversight of all inherited ‘legacy’ IT support through acquisition, pre-migration and integration.
Ownership, creation, communication and maintenance of all relevant IT policies, user guides and training materials.
Business Relationship Management between internal businesses and IT Service Management, building and maintaining strong stakeholder relationships, robust management reporting, increased customer satisfaction and delivery against any relevant development requirements
Skills & Knowledge:
If the role of IT Service Delivery Manager sounds like the role for you then please make an application and a member of the team will be in contact immediately.