360 Recruitment are a specialist IT recruiter, currently recruiting for an exciting opportunity to join one of the UK’s leading Managed Service Providers as a Senior 3rd Line Transition Engineer and accelerate your IT career with them, using new and cutting edge technologies.
Senior 3rd Line Transition Engineer
Ranging from £30,000 – £45,000 dependant on experience
+ £150 per Weekend day worked, circa £1,800 per year ( 12 weekend days per year)
+ £200 per month KPI bonus, dependent upon performance ( Up to £2,400 per year)
+ Accelerated Bonus
+ Paid for IT Qualifications/ Examinations ( Microsoft, Citrix, VMware, Cisco)
+ 22 Days Annual Leave
+ Company Pension.
Poole, with some travel when required
Permanent – Full-time
Our client offers a full spectrum of managed IT products including full IT support, Unified Communications, Cloud Infrastructure, Security & Compliance, and Network & Infrastructure. With further plans for expansion and their genuine desire and commitment to help their colleagues maximise their full potential, providing ongoing training and fully supporting and funding qualifications, this is the perfect opportunity for anyone looking to progress their IT career long term.
The purpose of the Senior 3rd Line Transition Engineer:
The Senior 3rd Line Transition Engineer will deliver technical engineering to the customer base and act as a point of escalation for support staff, providing an expert knowledge to SME to Enterprise Clients, across the latest infrastructure technologies and legacy systems. You will support the 1st and 2nd Line Engineers within the service desk teams on a wide range of leading technologies including but not limited to Microsoft, Citrix and VMWare. As a Senior 3rd Line Transition Engineer will be working on critical/P1 incidents, supporting and mentoring colleagues and supporting into projects when required. Alongside this, the Senior 3rd Line Transition Engineer will be required to onboard customers onto the Service Desk as well as assessing and documenting any risks to customers hardware, software, patches etc.
Skills and Experience:
If this sounds like the role for you then please call a member of our team on 01202 298 360 or send your CV to firstname.lastname@example.org
Tagged as: IT