Solution Consultant (Service Design) (WFH) Permanent

Solution Consultant (Service Design) to join one of the fastest-growing IT Managed Service Provider in the UK.

Role:
Service Design-Solution Consultant

Salary:
Up to £56,000 + Benefits
(If your salary requirement is higher than advertised, we are still keen to hear from you)

Permanent Role:
Full Time – Permanent

Location:
Working Remotely

About the Role:

The Solution Consultant will work with the sales and bid teams to define the service strategy for customer bids. Also, provide leadership in developing the overall managed services proposition.

Responsibilities:

• Responsible for the design of managed service offerings and implementation for customers, ensuring that contractual obligations can be delivered smoothly.
• Acting as the interface between the business and customers in order to professionally represent the overall capabilities and offerings of the company.
• Maintain a high degree of awareness of technical market trends and technology areas related to those that customers may wish to adopt, to offer both up to date and impartial consultative advice.
• Work with vendors who support the managed service proposition to understand the capability of tools and how this might be used to the benefit of the proposition.
• Developing & maintaining a set of bid and proposition collateral that can be used to support the articulation of the managed service proposition to customers.
• To maintain a high degree of technical and service knowledge across a portfolio of products, services and technologies, spanning multiple vendors to support the strategic needs of the business.

Experience:

• Experience in a service design presales role.
• Experience in Service Management Tool Design & Specification.
• Experience in Service Design/Architecture particularly in the wide-area networking & unified communications environments.
• Experience in working on complex customer bids in the public & private sector.
• Ability to work under pressure and to tight deadlines.
• Ability to work both independently and as part of a team.

If the role of Service Design – Solution Consultant is right for you, please forward your CV to us and a specialist recruiter will be in contact with you immediately.

Tagged as: IT, IT Service Management, Service Design, Solution Consultant